Hello,
Please post the below job description on your site.
Thanks!
TJ Kelsall, PHR
HR Generalist
Innovative Interfaces, Inc.
SYSTEMS LIBRARIAN – CIRCULATION TEAM
CUSTOMER SERVICES DEPARTMENT
Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs.
An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.
We are seeking an enthusiastic individual who enjoys working in a fast-paced, collaborative environment, who will provide telephone and email support for Innovative's customers and perform effective technical troubleshooting of application issues. The position is based in the Emeryville office.
After an initial training period, this opening is for a position with a Sunday-Thursday (5X8), Sunday-Wednesday (4X10), Tuesday-Saturday (5X8) or Wednesday-Saturday (4X10) workweek. We can be flexible with which weekend day is assigned.
Responsibilities
· Provides extensive telephone and email support for customers using Innovative software on large multi-user Linux and UNIX systems.
· Uses Linux, UNIX, SQL, and propriety utilities to analyze, troubleshoot, document, and resolve application issues reported by customers.
· Works with customers with varying levels of technical expertise to effectively pursue and resolve issues in an expedient manner
Requirements
· Minimum of one year experience in software support, system administration or systems librarianship.
· Demonstrated ability to learn and apply new technologies quickly and independently.
· Ability to balance multiple priorities and work effectively under pressure in a dynamic working environment
· Attention to detail and a demonstrable commitment to following through on issues to resolution.
· Proven analytical and problem solving skills.
· Ability to work independently and as a member of the Circulation Team and the Customer Services Department.
· MLS, MLIS or other relevant degree is a plus.
Desired
· Previous experience working with web applications, scripting languages, network technologies, and/or relational databases is highly desired.
· Previous experience working with Innovative Interfaces Millennium system.
· Previous experience working within a Linux / UNIX environment.
· Ability to work a non-standard schedule that includes weekends.
To apply please click here: https://home.eease.adp.com/recruit/?id=843781
*Please note: Innovative Interfaces, Inc. does not sponsor or transfer any type of immigrant or non-immigrant visa.
www.iii.com
Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer
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