Fw: New comment on "I am working on a Six Sigma black belt certificate. There seem to be a number of public library applications in terms of how materials are acquired, moved about, and customers are served. Anyone else?"

Librarianship is a noble profession                                                                                                                 http://indialibrarian-intl.blogspot.com/ lotus5673@yahoo.co.in 1816gbgv   --- On Wed, 23/2/11, Librarians emerge as Project Managers <groups@linkedin.com> wrote: From: Librarians emerge as Project Managers <groups@linkedin.com> Subject: New comment on "I am working on a Six Sigma black belt certificate. There seem to be a number of public library applications in terms of how materials are acquired, moved about, and customers are served. Anyone else?" To: "LbnRaj D" <lotus5673@yahoo.co.in> Date: Wednesday, 23 February, 2011, 9:06 PM LinkedIn Groups Group: Librarians emerge as Project Managers Discussion: I am working on a Six Sigma black belt certificate. There seem to be a number of public library applications in terms of how materials are acquired, moved about, and customers are served. Anyone else? Quality is one of the key knowledge groups in the PMBOK, but I'm finding it also a key focus, especially in an academic library setting. In terms of evaluation and excellence, quality (from the traditional 7QC to Six Sigma) is important fundamental not only for projects, but also with existing operations. From the humble checklist to a process improvement project that includes several key quality tasks, I think that quality definitely needs to be considered on and off projects. There are many levels or approaches to quality. I respect the six sigma training and there is also a PhD offered in Evaluation at Western Michigan University ( http://www.wmich.edu/evalphd/ ) that has a number of great resources published. Even starting small with a few tools added to each project can be a path to quality improvements. Atul Gawande's Checklist Manifesto demonstrates how big an impact even a simple checklist had when introduced in the surgical/medical community (along with providing a very scenic view of checklists in several other industries and a non-specialist approach to developing and implementing checklists). Posted by Michael Hohner Like this discussion » Comment » Stop Following Discussion »  NEW  Now you can comment by replying to this email. Is this comment not suitable for the group? Delete comment » Stop inappropriate content the moment it is posted. Send me an email for each new discussion » LinkedIn values your privacy. At no time has LinkedIn made your email address available to any other LinkedIn user without your permission. ©2011, LinkedIn Corporation.